Creating Priorities

1. From the SmartSolve Portal Page, click the Home tab.
2. In the Setup and Policy section, click Setup.
3. In the System Wide section, click Priority.
   Result: The Priorities window is displayed.
4. Click Action > Add.
   Result: The Priority entry window is displayed.
5. Enter the code for and rank of the new priority.
   

6. Click the Save button.
   Result: The new priority has been added to the Priority list.

See Also

Priorities

Change Request Setup